Resource Overview

Conducting an SRA in accordance with HIPAA policy is a complex task, especially for small to medium providers such as community health centers. The HIPAA Security Rule mandates security standards to safeguard electronic Protected Health Information (ePHI) maintained by electronic health record (EHR) technology, with detailed attention to how ePHI is stored, accessed, transmitted, and audited. This rule is different from the HIPAA Privacy Rule, which requires safeguards to protect the privacy of PHI and sets limits and conditions on it use and disclosure. Meaningful Use supports the HIPAA Security Rule. In order to successfully attest to Meaningful Use, providers must conduct a security risk assessment (SRA), implement updates as needed, and correctly identify security deficiencies. By conducting an SRA regularly, providers can identify and document potential threats and vulnerabilities related to data security, and develop a plan of action to mitigate them.

Security vulnerabilities must be addressed before the SRA can be considered complete. Providers must document the process and steps taken to mitigate risks in three main areas: administration, physical environment, and technical hardware and software. The following set of resources provide education, strategies and tools for conducting SRA.

Security Risk Analysis Resources

Telehealth Resource Library

Curated telehealth resources for health centers

HITEQ Center 0 6462

HITEQ is actively compiling a telehealth resource library for health centers, which houses actionable telehealth resources in the areas of telehealth technology, patient use of telehealth, provider use of telehealth, tele-behavioral health, and operationalizing telehealth more generally. This curated set of resources aims to assist health centers in accessing those resources that directly address current telehealth needs and challenges.

FQHC Program Models Post-COVID

NCTRC Telehealth Hack Webinar

Molly Rafferty 0 5146

Expanded telehealth flexibilities during the COVID public health emergency allowed for FQHCs and RHCs to serve as distant site providers to virtually manage largely underserved populations. Three FQHCs from different areas of the country share their experiences implementing telehealth, including best practices and lessons learned.


-Becky Bounds, MSN, RN-BC, CPHQ, Program Manager, TexLa Telehealth Resource Center
-Rafael De La Paz, Chief Executive Officer, Community Health Centers of South Central Texas
-Casey Castner, Telehealth Operations Coordinator, Finger Lakes Community Health Center
-Leslie Diede, MPA, CHES, Quality & Operations Manager, Flathead Community Health Center

Telehealth Policy Update: What Has Happened and What to Look for in 2021

NCTRC Webinar

Molly Rafferty 0 4974

Mei Kwong, Executive Director for the Center for Connected Health Policy, the federally designated telehealth policy resource center, provides an update on federal and state telehealth policy, what’s been made permanent, what’s still temporary and what we may see in the coming months.

National Pandemic Response: Best Practices and Lessons Learned

NCTRC Telehealth Hack Series

Molly Rafferty 0 6041

The National Telehealth Technology Assessment Center (TTAC) developed a Pandemic Response Project Team or “Think Tank” to create an Action Plan for a model to support rural communities in a return or continuation of COVID-19 – or a future pandemic – applying telemedicine capabilities and technologies. The “Think Tank'' was assembled with multiple representatives from epidemiology/infection control, hospital CEOs, nursing, public health, technology, regulatory and policy as well as representatives from TTAC. Our Telehealth HACK presentation focuses on:

•The Task Force and membership expertise
•Critical issues facing providers in the pandemic
•Define/describe issues and specific needs
•Document a plan (useful guide) to address issues immediately and in the future
•Identify examples of technology
•Create a Policy-Regulatory summary to inform and guide policy recommendations and change

Developing a Telemedicine Program

SWTRC Conference

Molly Rafferty 0 5801

This conference will give a broad overview of a variety of telemedicine topics including: clinical services, telecommunications and infrastructure development/operations, distance education, evaluation, business aspects, and equipment demonstration.

Learning Objectives

  • Participants will identify areas of medical care for which telehealth is applicable.
  • Participants will differentiate payment policies for reimbursement of telehealth services.
  • Participants will evaluate the business proposition involved in incorporating telehealth into their practices.

Leveraging Telehealth to Address Social Determinants

NCTRC Webinar

Molly Rafferty 0 8325

Advances in technology and telehealth not only have the potential to increase access, diversify revenue, and decrease social determinants of health but will also help integrate social care back into the health care landscape. As the healthcare industry is shifting from fee-for-service to value-based care, planning, implementing and enhancing telehealth as a service delivery model will be a crucial part of the puzzle in ensuring that we are on the leading edge and not the bleeding edge of reimbursement strategies.

Telehealth and Mental/Behavioral Health

FQHC Webinar Series Part 3

Alyssa Carlisle 0 9637

This webinar focused on a very popular area in which telehealth can help deliver services: Mental/Behavioral Health. Telehealth has been shown to be an effective way in providing mental and behavioral health services and is one of the specialties many public and private payers will reimburse for if technology is utilized. This webinar explained how to integrate telemental/behavioral health into your organization. Get tips and hear stories from clinics who have successfully done so to help you establish your own program.

Using Telehealth to Treat Substance Use Disorder in a CHC Setting

FQHC Webinar Series

Alyssa Carlisle 0 11732

There is increased interest in how telehealth can be used to address substance use disorders (SUD) as well as funding by governmental agencies to provide such services. However, what type of SUD services can a community health center offer via telehealth? This webinar discussed potential ways in which clinics can integrate these services into their organization and the potential issues they may encounter.

School-Based Telehealth Networks: Lessons from the Field

Mid-Atlantic Telehealth Resource Center Webinar

Anonym 0 11909

HRSA’s Mid-Atlantic Telehealth Resource Center offered a webinar featuring experts that have developed telehealth-enabled school health centers in rural communities. These health centers provide telehealth services for rural children that focus on asthma, obesity reduction and prevention, behavioral health, diabetes, and oral health. Hear about the successes, challenges, and lessons learned from their HRSA-supported telehealth network grant project.

Thursday, June 21
2:00-3:00 p.m. ET

This webinar was part of HRSA’s Telehealth Learning Webinar Series. The series’ goal is to highlight successful projects/best practices as well as resources to promote and further the use of telehealth technologies for health care delivery, education, and health information services. For more information, contact Carlos Mena.

Remote Patient Monitoring: A Toolkit for Success

Alyssa Thomas 0 33553

Many health care organizations have considered instituting a Remote Patient Monitoring (RPM) program, but have run into challenges in implementation of this new discipline. The National Consortium of Telehealth Resource Centers August 17th webinar offered insights into the value of RPM and debuted a toolkit aimed at helping organizations implement a program. The presentation started with a discussion on the value of RPM and its implementation, then moved on to an exciting new toolkit developed by the Mid-Atlantic and Northwest Telehealth Resource Centers. Listen to the archive to learn about RPM implementation.

Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!

A HRSA/HITEQ Center Webinar

Alyssa Thomas 0 19846

Click here to download the transcript of this December 22nd HRSA/HITEQ Center Webinar and click here to listen to the archived recording.

Please join HRSA’s Federal Office of Rural Health Policy (FORHP) and the Health Information Technology, Evaluation, and Quality (HITEQ) Center to learn about free telehealth and other health IT resources available to health centers. We will introduce participants to the regional Telehealth Resource Centers (TRCs) and how to access the resources and technical assistance provided by the TRCs.  Participants will also learn about the HITEQ Center and different health IT resources and services available. For more information on the TRCs, please visit: http://www.telehealthresourcecenter.org/. For more information on the HITEQ Center, please visit: http://www.hiteqcenter.org/



This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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